Top 30 eCommerce Events for 2023 to Add to Your Calendar – Influencer Marketing Hub

1. Internet Commerce Summit

Location: Dubai, UAE

Dates: March 16-17, 2023

According to their website, Internet Commerce Summit is the biggest eCommerce intelligence event in the Middle East. To give you an idea of what you can expect, speakers at the previous event included names like:

• Abhishek Ganguly, Managing Director of PUMA India and South East Asia
• Akash Wadhwani, co-founder of OatMilk
• Amit Sharma, Head of eCommerce at Fossil

2. Adobe Summit: The Digital Experience Conference

Location: Las Vegas (and online)

Dates: March 21-23, 2023

The Adobe Summit is a free virtual event aimed at experience makers. Not only will you learn new skills, but it also promises to leave you inspired so that you can create better customer experiences. 

There will be more than 200 sessions that will explore topics like:

• Analytics for customer journeys
• Collaborative work management
• Personalized omnichannel engagement
• Customer data management
• Content that drives performance

If you plan on attending it in person, there’s also a pre-conference training that will kick off on 19 March.

3. Ecommerce Warsaw Expo

Location: Warsaw, Poland

Date: April 6, 2023

The Ecommerce Warsaw Expo is described as the most important event for online sellers in Poland. The one-day event will attract more than 4,000 participants. Featured exhibitors include PrestaShop,  InPost, and Nethansa.

4. Global Digital Transformation & Customer Experience Summit

Location: Amsterdam, the Netherlands 

Dates: April 13-14, 2023

In April 2023, the Global Digital Transformation & Customer Experience Summit will return for the sixth time. Attendees will learn how to incorporate innovative technology to deliver a first-class experience to customers who are “always connected”.

Topics for 2023’s lineup include: 

• Customer experience in the age of artificial intelligence
• Proactive vs reactive customer service
• Using automation to improve customer experience

5. Smarter Faster Payments

Location: Las Vegas

Dates: April 16-19, 2023

Smarter Faster Payments is a yearly event where new and experienced professionals come to engage in discussions about the latest trends in the industry. Highlights include focused educational session tracks about topics like:

• ACH rules
• Cybersecurity and risk
• Legislative changes in response to the pandemic
• Disruptive ideas and technologies

 A virtual event is also planned for the beginning of May.

6. World Retail Congress

Location: Barcelona, Spain

Date: April 25-27, 2023

The World Retail Congress is a place where leaders, creators, and owners of today’s leading major retail businesses can get together. It promises to deliver inspirational stories of successes, failures, and transformation.

The agenda will look at the following four key areas of retail:  

• Resilient retail
• Transformational retail
• Purposeful retail
• Customer-focused retail

7. Savant eCommerce Berlin

Location: Berlin, Germany

Dates: April 26-27, 2023

Savant eCommerce Berlin is a boutique eCommerce conference aimed at senior execs. At next year’s event concerns about data and the environment will be two of the key focus areas. 

Topics that will be explored by VIP speakers include: 

• AI-powered eCommerce 
• Lessons learned from the pandemic
• Solutions for data tracking
• Supply chain challenges

8. International Conference on E-Commerce, E-Business and E-Government (ICEEG)

Location: Plymouth, UK

Dates: April 27-29, 2023

For something more academic, you can check out the ICEEG. For the seventh ICEEG, scholars, researchers, and engineers from all over the globe will get together in Plymouth and learn about our digital world and share their experiences and ideas.

9. iMedia Online Retail Summit New Zealand

Location: Lake Taupō, New Zealand

Dates: May 15-17, 2023

No information other than a save the date has been shared about this event yet, but in the past the iMedia Online Retail Summit NZ was an invite-only event for the leading senior eCommerce professionals in New Zealand. Past events included one-on-one meetings, breakout sessions, and interactive roundtable discussions.

10. Netcomm Forum 2023

Location: Milan, Italy

Dates: May 17-18, 2023

At Netcomm Forum, professionals from the digital ecosystem can come together and discuss strategies, techniques, solutions for eCommerce, and digital retail. Each year about 15,000 international companies and 200 sponsor companies get together to unpack the data and trends. In addition to eCommerce, other themes that will be explored include FinTech, MarTech, store digitalization, and packaging.

11. Seamless Middle East

Location: Dubai, UAE

Dates: May 23-24, 2023

Seamless Middle East is expecting more than 15,000 attendees, along with over 500 speakers and 500 exhibitors. In addition to eCommerce, it will cover many other content themes that include:

• Banking
• Home delivery
• Retail
• Payments
• Buy Now, Pay Later (BNPL)

Speakers for 2022’s lineup included:

• Hani Khalil, Group Head of Digital Banking at Qatar National Bank
• Kambiz Hemati, VP of Customer Experience at American Eagle Outfitters
• Alan Boehme, CTO of H&M Group
• Hetal Popat, Open Banking Director at HSBC Group, UK

12. The International Conference on E-business and Mobile Commerce (ICEMC)

Location: Taizhou, China

Dates: May 26-28, 2023

In May, the ninth ICEMC will be held in China. It’s an international platform for scholars, researchers, and practitioners to discuss research and practices in the fields of mobile commerce and eCommerce. Keynote speakers will share their thoughts on cutting-edge research and topics about eCommerce trading technologies.

13. E-Commerce Expo

Location: Stockholm, Sweden

Dates: May 31 – June 1, 2023

The two-day event will explore winning strategies that e-retailers and digital marketers can use to deliver unique customer experiences. In addition to strategies, the technologies that will shape the future of eCommerce will also be uncovered. From eCommerce to packaging to logistics, find out how you can optimize the eCommerce chain and win extra sales.

14. B2B Summit North America

Location: Austin 

Dates: June 5-7, 2023

B2B Summit North America is one of the leading events aimed at B2B sellers and CMOs to help them increase their revenue. At the event, groundbreaking research will be explored and attendees will also get a chance to form peer connections and get their hands on practical case studies. 

The agenda for 2023’s event is still being finalized, but topics will include:

• Account-based marketing
• Data, insights, and measurement
• Portfolio marketing

15. eTail Asia

Location: Singapore

Dates: June 6-8, 2023

This event is described as Asia’s premier eCommerce and digital marketing summit for retail. Attendees will be able to learn from and network with some of the leading heads of eCommerce and digital marketing.

Topics on 2023’s agenda include:

• Mapping out your retail tech stack for 2030
• The imperatives reshaping retail
• Creating competitive differentiators in a crowded marketplace

16. Seamless Asia Virtual

Location: Singapore

Dates: June 27-28, 2023

For the latest insights into Asia’s future of payments, banking, and commerce, be sure to check out Seamless Asia. It will span across two days and feature more than 200 speakers. Some of the key content themes that will be explored include online payments, payments security, and eCommerce marketing.

17. Grow NY 

Location: New York City

Dates: July 11, 2023

Grow NY is a one-day event where retail conversation and human connection intersect. To give you an idea of what you can expect, some of the topics that were covered at 2022’s included: 

• Product development and design
• Supply chain and shipping
• Brand awareness
• Designing for conversion
• Livestream shopping
• Sustainability and transparency
• Email automation and flow optimization

18. White Label World Expo (New York)

Location: New York City

Date: August 29-30, 2023

The White Label World Expo is the leading US wholesale, eCommerce, and product branding event. It showcases the latest and most effective strategies and innovations in retail and emerging markets. It’s anticipated that 2023’s event will attract about 10,000 attendees, and 400 suppliers. There will also be hundreds of speakers that include industry-defining names 5like:

• Kenisha Dennis, Digital Partnerships and Social Marketing Lead at Meta
• Liana Zavo, a PR and media expert
• Dean Scaduto, Digital Marketing Advisor at The Influencer Marketing Factory
• Petia Abdur-Razzaaq, a digital marketing strategist

19. eCommerce Expo

Location: London, UK

Dates: September 27-28, 2023

Whether you’re a multichannel, pure play, B2B, or B2C retailer or brand, this in-person event is a must. From cross-border commerce to customer experience, this event will delve into a long list of topics. To give you a better idea of what you can expect, last year’s event included speakers like:

• Sarah Baumann, Managing Director of VaynerMedia
• Devon Boyd, Head of Technology Partnerships at AB Tasty
• Lucy McCabe, Global Customer Strategy Lead at Ogilvy

20. eCommerce Expo Asia 2023

Location: Singapore

Dates: October 11-12, 2023

This event promises to be a one-stop show where attendees can learn more about the latest technologies and trends in the eCommerce industry. Included in last year’s event were speakers from well-known brands like BigCommerce, Lululemon, and Meta. 

To give you an idea of what you can look forward to, 2022’s agenda explored relevant topics such as:

• The future of shopping experiences
• Post-purchase experience
• The rising costs of returns
• Live shopping

21. White Label World Expo Europe

Location: Frankfurt, Germany

Dates: October 11-12, 2023

The European version of the White Label World Expo will be held in Germany. In 2023, Frankfurt will play host to hundreds of speakers and exhibitors. It aims to help online retailers find the hottest new white label products and will feature speakers like:

• Claudia Studtmann, Head of Retail at Meta
• Tobias Kruse, Growth and Communications Lead at Lush Fresh Handmade Cosmetics
• Loek Berendsen, Global Platform Strategy Leader at IKEA

22. Digital Customer Engagement Summit

Location: London, UK

Date: October 19, 2023

The Digital Customer Engagement Summit offers one-to-one business meetings, interactive seminars, and valuable networking opportunities, making it the ideal opportunity to nurture lasting professional relationships. It’s aimed at senior professionals in the customer services and IT/digital customer fields. In 2023, it will again be a hybrid event which means that virtual attendance options will also be available. 

23. Richmond E-Commerce Forum Autumn

Location: Rimini, Italy

Dates: October 25-27, 2023

The Richmond E-Commerce Forum Autumn is dedicated to business matching in the eCommerce sector. The event targets eCommerce professionals in Italy to bring together supply and demand, and share new ideas, solutions, and innovations with the sector. 

24. Advanced E-commerce & Retail Expo 

Location: Chiba, Japan

Dates: October 25-27, 2023

Advanced E-Commerce & Retail Expo is Japan’s biggest IT trade show in autumn and is aimed at professionals from the retail sector, eCommerce business owners, manufacturers and marketers. It will feature a wide range of products that include store operation, customer service, and store connection solutions. In addition to exhibits from companies dealing in eCommerce website design, development and promotion, there will also be seminars on the latest trends which will be held in Japanese.

25. Customer Engagement Summit

Location: London, UK

Date: November 28, 2023

The Customer Engagement Summit is described as Europe’s biggest customer engagement event. Attendees can look forward to diverse content that looks at all aspects of customer engagement. Top-level speakers from international brands will use real-life case studies to demonstrate the latest innovations in the world of customer experience.

It might only be a one-day event, but last year’s event had 20 exclusive presentations and offered many opportunities to network with peers. The overarching theme for 2023’s event is — “The Only Constant is Change: The Role of Human Experience and Technology in Transforming CX”.

Past 2023 eCommerce Events

Below are some of the past eCommerce events that are still worth checking out.

26. NRF

Location: New York City

Dates: 14 – 17 January  2023

Promising more than 350 speakers and nearly a thousand exhibitors, NRF 2023 is one of the best networking opportunities on the calendar. It also offers one of the most impressive lists of featured speakers and includes figures like: 

• John Furner, President and CEO of Walmart U.S.
• Carlos Londono, Head of Supply Chain at Chipotle Mexican Grill
• Valerie de Charette, Head of International eCommerce at American Eagle Outfitters Inc.

27. Los Angeles eCommerce Summit

Location: Los Angeles, USA

Date: February 1, 2023

At this boutique-style, one-day event, a number of eCommerce experts and industry leaders from various established retailers and brands will share their thoughts. Attendees can look forward to panel discussions, one-on-one meetings, and presentations. 

Speakers for 2023’s line-up include: 

• Joline Nehoray, co-founder and owner of Beverly Hills Lingerie
• Russel Peterson, eCommerce Manager at Harley-Davidson 
• Zach Smith, Senior Manager (DTC Product Portfolio Strategy) at Levi Strauss & Co.

28. E-commerce Berlin Expo

Location: Berlin, Germany

Dates: February 23, 2023

If you can’t make it to the Savant eCommerce Berlin event that takes place later the year, you can check out the one-day E-commerce Berlin Expo. More than 9,000 participants, 250 exhibitors, and 50 speakers are expected to attend. So far, exhibitors include Freshworks, Sendinblue, and DHL.

29. E-Show Barcelona

Location: Barcelona, Spain

Dates: March 7-8, 2023

E-show Barcelona focuses on topics relating to eCommerce, online marketing, social media, and cloud computing. Exhibitors at last year’s event included names like:

• Adobe
• BigCommerce
• DHL
• Stripe
• Wish

30. ECPAKLOG E-Commerce Packaging & Supply Chain Expo

Location: Shanghai, China

Dates: March 8-10, 2023

The event takes a look at the products, technologies, and services needed by the eCommerce industry. It also explores the challenges and future trends of the industry. 

The following topics will be the focus areas:

• Innovative and creative packaging material
• Eco-friendly packaging material and recycling
• eCommerce automatic packaging
• Fresh food cold chain packaging